Rod is very knowledgeable and works very hard to insure his clients have a perfect cruise vacation. He spends as much time as necessary finding the right cruise and cruise line for each customer. I would recommend him without any reservation.
Irag
The Villages, Florida
We have been working with Rod for over 15 years. During tha time he has responded to calls very quickly, always had answers, gave us direction on cabins etc. after 20 plus cruises he has never failed to leave us more than satisfied with his service. I should mention it was several years before I met Rod personally so we began our relationship “online” so to speak and I think that really exemplifies the type of customer service Rod gives...he took the time to find out what Jim and I wanted to accomplish with our travels and then proceeded to make that happen. He has traveled extensively so he is also able to recommend excursions, restaurants, etc for us. I don’t believe there is a more efficient, friendly, and delightful travel agent to be found. He has covered our travels from Caribbean, Mexico, Hawaii, Europe with the same amount of diligence. During these years I have recommended Rod’s Custom Travel to many friends and family and their feedback has all been positive.
Carla
Queen Creek AZ
We have used Rod as our travel agent for over 20 years. That speaks to his expertise in helping with cruise choices, ship choices, cabin decisions and destinations. His ability to be accessible when we needed him has been wonderful. Rod is available to answer questions on insurance as well and explain the advantages needed for us. He has rebooked numerous cruises when pricing has changed to our advantage. He is a wonderful example of someone loving their job and it shows. We have referred many friends and family during the years and their opinions simply reinforced ours on Rod as a travel agent extraordinaire!
The Deane’s
McKinney, Texas