“I initially contacted this shop for them to look at my Infiniti G35 for a check engine light regarding the transmission. The transmission had been acting unusually for a few days. They quoted me a price and I made an appointment for the next day. That night, my car would not even go into gear. So, I had it towed to the shop.
The shop looked it over. The transmission was fried, which I figured it was. I asked for a quote for the labor and the new transmission, which they gave me. They talked with me and informed me that it might not be cost effective to do the work--based on the cost of the repair, the other problems the car was having, and the value of the car. I appreciated their honesty--this came from the owner.
He could have sold me a new transmission, but he is an honest person and was straight with me. His bill for looking over my car was more than fair. It was far less than he quoted me when I called him for an estimate to look it over.”
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Peter James